Last Updated: November 25, 2024
HOLOROAD is committed to protecting your personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy regulations. This policy describes how we collect, use, and protect your personal information when you use our mobile application.
Our data processing adheres to fundamental principles of lawfulness, fairness, and transparency. We ensure purpose limitation and data minimization in all our operations, maintaining accuracy and appropriate storage limitations. Our commitment to integrity, confidentiality, and accountability guides all our data handling practices.
Data You Provide When you create an account or use our app, you may provide us with account credentials including your email and password, profile information, user preferences and settings, and any content you create or share within the app.
Our app automatically collects certain information, including your device information such as model and operating system version, app usage statistics and interaction data, log data and crash reports, IP address and approximate location data, as well as performance and diagnostic information.
We request access to specific device features only when necessary for app functionality. This includes camera access for relevant features, location services when location features are used, photo library access for media-related functions, and push notification permissions for alerts.
Our processing of personal data is based on several legal grounds: your explicit consent, the performance of our contract with you, our legal obligations, and our legitimate business interests.
Essential Operations We use your information for account management and authentication, app functionality and service delivery, technical support and customer service, security and fraud prevention, and app performance optimization.
Your data helps us understand user behavior and preferences, identify and resolve technical issues, improve app features and user experience, and measure performance and effectiveness.
We work with trusted partners for analytics and performance monitoring, cloud infrastructure and hosting, customer support services, and payment processing through the App Store.